Doctify 
Difference

Dental Case Study

TAKE A LOOK AT SOME OF THE PROFILES ON DOCTIFY

Overview

Objectives

Approach

Result

In Comparison

Uniting our forces and extensive expertise amid the Covid-19 pandemic, our partnership reflects a mutual outlook on the healthcare industry: using innovation to drive transparency, trust & excellence in dentistry.

Gensmile strives to offer excellence in dentistry and unmatched satisfaction for patients and clinicians alike.


  • UK-wide coverage of 25+ clinics and 100+ dentists 

  • Partnership with all Gensmile locations 

  • Aim to enhance branding and online conversion

  • Doctify acting as the main feedback solution provider

  • Streamlined review collection

Profiles for 
Everyone

Adopting the remote consultation technology with Doctify’s seamless Video Conference Software, Gensmile unlocked new opportunities and connected with their existing and prospective patients, wherever they may be.

Our bespoke feedback app streamlines review collection for Gensmile for multiple purposes and sources all in one place. Our collaboration has deepened their business insights considerably to make better informed decisions.

Doctify’s online and hardware assets such as website widgets, in-house review tablets and marketing materials strengthen Gensmile’s existing outreach while digitalising legacy systems and practices.

Our specialist profiles are not only patient-centric, but also are designed with referrals in mind and to increase conversion. Gensmile’s specialties and procedures now attract more patients looking for eminent care online.

Automated Review Collection

Video Consultation
Solution

Doctify Trust
Assets

*Based on one location

Gensmile implemented Doctify’s Patient Feedback Solution in September 2020 optimizing their review collection, thereby unlocking insights into their practices, dentists and treatments, whilst simultaneously, offering a smooth and digitised 
patient journey
 throughout.

Doctify 
Difference

Dental Case Study

Uniting our forces and extensive expertise amid the Covid-19 pandemic, our partnership reflects a mutual outlook on the healthcare industry: using innovation to drive transparency, trust & excellence in dentistry.

Overview

Gensmile strives to offer excellence in dentistry and unmatched satisfaction for patients and clinicians alike.

  • UK-wide coverage of 25+ clinics and 100+ dentists 

  • Partnership with all Gensmile locations 

  • Aim to enhance branding and online conversion 

  • Doctify acting as the main feedback solution provider 

  • Streamlined review collection

Objectives

Approach

Profiles for 
Everyone

Adopting the remote consultation technology with Doctify’s seamless Video Conference Software, Gensmile unlocked new opportunities and connected with their existing and prospective patients, wherever they may be.

Our bespoke feedback app streamlines review collection for Gensmile for multiple purposes and sources all in one place. Our collaboration has deepened their business insights considerably to make better informed decisions.

Doctify’s online and hardware assets such as website widgets, in-house review tablets and marketing materials strengthen Gensmile’s existing outreach while digitalising legacy systems and practices.

Our specialist profiles are not only patient-centric, but also are designed with referrals in mind and to increase conversion. Gensmile’s specialties and procedures now attract more patients looking for eminent care online.

Automated Review Collection

Video Consultation 
Solution

Doctify Trust
Assets

TAKE A LOOK AT SOME OF THEIR PROFILES ON DOCTIFY

Result

Gensmile implemented Doctify’s 
Patient
Feedback Solution in September 2020 optimizing their review collection, thereby unlocking insights into their practices, dentists and treatments, whilst simultaneously, offering a smooth and digitised 
patient journey
 throughout.

In Comparison

*Based on one location

Increase patient engagement 
on practice websites

by adding Patient Trust Badges & Review Boxes on each local website

Stay connected with patients during the crisis

by offering video consultations during the pandemic

Digitise & automate patient feedback collection

by integrating an email/text feedback link from SOE

Growing consistency in regular feedback

Increasing proportion of reviews for the clinical team

Automated feedback links from the practice management system 

Enquire for a Demo 

tailored to your business

Increase patient engagement 
on practice websites

by adding Patient Trust Badges & Review Boxes
on each local website

Stay connected with patients during the crisis

by offering video consultations during the pandemic

Digitise & automate patient feedback collection

by integrating an email/text feedback link from SOE

Enquire for a Demo tailored to your business

Growing consistency in regular feedback

Automated feedback links from the practice management system 

Increasing proportion of reviews for the clinical team