Doctify
Difference
Care home case study
Overview
The Doctify
Difference
A care home case study
Romford Care Home joined Doctify on our mission to build greater levels of trust and transparency in the social care sector.
In their first 15 weeks on the platform, Romford Care Home have been able to achieve some extraordinary results. In this case study, we explore the impact that joining Doctify has had on the care home group.
Overview
When Romford Care Home joined Doctify, they wanted to achieve the following:
- Highlight the specific conditions that Romford Care Home specialises in
Increase visibility of the services they provide to their residents and families
Enhance their brand presence and online conversion
Streamline their review collection
Achieve a constant flow of reviews in higher volumes
Improve their presence on Google
Rated on their specialties
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After six years working with the healthcare industry to gather real-time, meaningful feedback from patients, we chose to extend our reach and partner with social care providers. We saw that greater levels of trust and transparency were also needed within this sector and knew that our technology would offer the valuable insights needed in order for the sector to continue striving to provide the highest quality of care.
Since partnering with care home groups like Romford Care Home, we have helped to give care home residents and their families a voice. The feedback that we help to collect and publish enables care home groups to listen to and learn from the opinions and experiences of their residents and visitors. It also gives them the ability to highlight the amazing care that is being carried out.
In comparison
125
Only in 5 months (2021)
Average (4.8)
19
Average (4.3)
In 6 years (2015)
Average (4.5)
In 5 years (2016)
83
Through Doctify's review tagging system, Romford Care Centre has been able to highlight their expertise in certain specialities.
This empowers families when making a decision on a care home for their loved ones. They can be confident that the care home is highly experienced in the right areas, and that their loved ones will be well looked after.
What they've achieved with Doctify
Since joining Doctify, Romford Care Home has collected an incredible 84 reviews in 15 weeks. Along with securing a high volume of reviews in a short space of time, they have achieved an average patient trust score of 4.79/5, with their cleanliness and facilities taking the spotlight as their highest-rated factors.
Along with their reviews, Doctify has provided them with a top-ranking Google listing, which has helped them to achieve 967 page views and counting.
About Doctify
Romford Care Home joined Doctify on our mission to build greater levels of trust and transparency in the social care sector.
In their first 15 weeks on the platform, Romford Care Home have been able to achieve some extraordinary results. In this case study, we explore the impact that joining Doctify has had on the care home group.
When Romford Care Home joined Doctify, they wanted to achieve the following:
- Highlight the specific conditions that Romford Care Home specialises in
Increase visibility of the services they provide to their residents and families
Enhance their brand presence and online conversion
Streamline their review collection
Achieve a constant flow of reviews in higher volumes
Improve their presence on Google
What they've achieved with Doctify
Since joining Doctify, Romford Care Home has collected an incredible 84 reviews in 15 weeks. Along with securing a high volume of reviews in a short space of time, they have achieved an average patient trust score of 4.79/5, with their cleanliness and facilities taking the spotlight as their highest rated factors.
Along with their reviews, Doctify has provided them with a top ranking Google listing, which has helped them to achieve 967 page views and counting.
Rated on their specialties
Through Doctify's review tagging system, Romford Care Home has been able to highlight their expertise in certain specialities.
This empowers families when making a decision on a care home for their loved ones. They can be confident that the care home is highly experienced in the right areas, and that their loved ones will be well looked after.
Comparison
Showing off their testimonials
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Romford Care Home ensures that they get the full benefit of all the amazing reviews they collect by using Doctify's "share to social" feature, and our Trust Badges.
Our share to social feature allows them to choose their favourite reviews and we create a template ready to share.
We also offer trust badges, which integrates directly with Romford Care Home's website, enabling their patients to read all their most recent reviews.
Displaying their testimonials
Romford Care Home ensures that they get the full benefit of all the amazing reviews they collect by using Doctify's "share to social" feature, and our Trust Badges.
Our share to social feature allows them to choose their favourite reviews and we create a template ready to share.
We also offer trust badges, which integrates directly with Romford Care Home's website, enabling their patients to read all their most recent reviews.
After six years working with the healthcare industry to gather real-time, meaningful feedback from patients, we chose to extend our reach and partner with social care providers. We saw that greater levels of trust and transparency were also needed within this sector and knew that our technology would offer the valuable insights needed in order for the sector to continue striving to provide the highest quality of care.
Since partnering with care home groups like Romford Care Home, we have helped to give care home residents and their families a voice. The feedback that we help to collect and publish enables care home groups to listen to and learn from the opinions and experiences of their residents and visitors. It also gives them the ability to highlight the amazing care that is being carried out.
